Our Services

GENERAL INSURANCE

Corporations encounter threats and risks as the world become more complex. Not responding to such threats and risks is equivalent to exposing oneself to greater losses. For the proactive and alert entrepreneurs, preventive measures are sought to address and minimize the impact of such threats and to seek supportive financial remedies for the aftermath.
Mortgage Guru consultants are trained to assist companies in ensuring the best route to manage those risks. They are skilled to customize financial solutions to address different needs and situations.
General insurance includes house insurance, car insurance, contents insurance, travel insurance and so on. In fact, general insurance is a catch all term for everything but life assurance. General insurance covers events that may or may not happen, such as accident, fire or theft, as opposed to life assurance, which covers an event that will definitely happen sooner or later, such as retirement or death. The aim of taking out any insurance policy is to compensate you following a loss so that you are, in general, as well off - but no better off - than you were before the loss occurred.
The following are several types of general insurance that we offer.
MOTOR INSURANCE
SCOPE OF COVER:
The type of policy available is our MOTOR – PRIVATE CAR – Comprehensive Cover only.
MAIN TYPE OF COVER:
1) “Act” only cover – Minimum form of indemnity cover required by the Road Transport Act 1987 – Provides cover for third party bodily injury only.
2) Third Party – Provides “Act” cover i.e. third party bodily injury plus property damage.
3) Third Party, Fire and Theft – Provides Third party bodily injury and property damage cover plus cover for loss of or damage to the insured vehicle as a result of fire or theft.
4) Comprehensive – Provides Third party bodily injury and property damage, own damage as a result of fire and theft plus other own damage specified in the policy.
NO CLAIMS DISCOUNT (NCD):
No Claims Discount is given every year, until the maximum is reached, provided that no claim is made or pending during the renewal of the policy.
The table below illustrates the rates:-
Private Car
After the 1st year of insurance 25%
After the 2nd year of insurance 30%
After the 3rd year of insurance 38 1/3%
After the 4th year of insurance 45%
After 5 or more years of insurance 55%
Please note that:
Once a claim has been made, the entire NCD of the Insured will be forfeited and the insured starts afresh in earning his NCD.
The NCD of an insured is non-transferable and applies to per person/vehicle only as the case may be.
FIRE INSURANCE
SCOPE OF COVER:
A standard fire policy covers:
1) “Act” only cover – Damage by fire and lightning.
2) Damage by explosion:
a) Of domestic boiler.
b) Of domestic gas cylinder not forming part of a gas work.
3) Damage by water or other extinguishing agents used to put out a fire.
4) Damage resulting from gaining access to a fire.
5) Smoke damage caused by fire.
The policy may be extended to cover other Special Perils, subject to payment of additional premium.
PROPERTY INSURED:
Items that can be insured under a fire policy:
1) “Act” only cover – Building, renovation.
2) Furniture, fixtures and fittings.
3) Office equipment, plant, machinery and utensils.
4) Stock in trade.
5) Rental.
6) Removal of debris.
7) Professional fees.
SUM INSURED:
1) Building, Plant and/or Machinery and Contents (excluding stock). There are two (2) basis of insuring under a standard Fire Policy:
a) Market Value Basis -
The cost of reconstruction or replacement less depreciation for wear and tear
at the time of fire.
b) Reinstatement Value Basis -
The cost of reconstruction or replacement without any deduction for depreciation.
The Sum Insured must be based on its value as if it is new, i.e. new for old.
In addition the Insured is required to comply strictly to the special provisions
stipulated under the Reinstatement Value Clause in the event the property
insured is damaged/destroyed by fire.
2) Stocks:
a) Manufacturing risks -
The purchase price of raw materials and the cost of production for finished and
unfinished goods.
b) Trading risks -
The purchase price of goods.
MINIMUM INFORMATION REQUIRED FOR A QUOTATION:
1) Name of Proposer.
2) Location.
3) Occupation.
4) Building construction.
5) Details of property to be insured.
6) Past claims/loss experience.
HOUSE INSURANCE
PERSONAL PACKAGE:
We offer you comprehensive insurance coverage to protect your property and personal wealth.
1. HOUSEOWNERS INSURANCE
Covers your Private Dwellings (buildings) against loss or damage by the following perils (Standard Coverage):
• Fire and Lightning
• Explosion
• Impact by Aircraft or Third Party Road Vehicles
• Theft
• Bursting or overflowing of domestic water tanks, apparatus or pipes
• Storm, earthquake and flood
2. HOUSEHOLDERS INSURANCE
Covers your contents in your house against loss or damage by perils similar to the House owners insurance.
Note: Valuables and jewellery should be insured under the “All Risks” Section.
3. "ALL RISKS" INSURANCE
Covers your jewellery and valuables against fire, theft and accidental loss or damage both in the home and elsewhere in Malaysia and Singapore. Temporary visits overseas are also covered.
Purchase receipts and/or other means of establishing value documents are required to be submitted before covers commence.
4. PERSONAL LIABILITY INSURANCE
Covers you and your family living with you against claim from personal negligence committed in Malaysia or Singapore, eg. causing an accident whilst cycling, playing games or due to defects in your dwelling.
ADDITIONAL GOLFER'S EXTENSION
Cover you and/or your spouse against any misfortune or accident whilst at any golf course in Malaysia or Singapore. In addition, the following are included:
• Loss or damage to golfing equipment/golf clubs not exceeding RM4,000.00
• Loss or damage to personal effects not exceeding RM1,000.00
• “Hole-in-one” award of RM1,000.00
ING 1 HOME CONTENTS
Section 1
Protecting your precious contents
Have you considered insuring the contents of your house? Insuring just the building alone is not sufficient should anything happen to your house. With ING 1Home Contents, your house contents are covered against the following perils:
• Fire and Lightning
• Domestic explosion
• Impact by aircraft or third party road vehicles
• Theft accompanied by actual forcible and violent breaking into or out of a building
• Bursting or overflowing of domestic water tanks, apparatus or pipes
• Windstorm, hurricane, cyclone, typhoon
• Earthquake, volcanic eruption
• Flood
• Riot, strike and malicious damage
• Landslip and subsidence

Note:
Household contents and personal effects (within the premises):
• Any single article (Furniture, pianos, organs, household appliances, radios, television sets, video recorder sets, Hi-Fi equipment and the like excepted) exceeding 5% of the total sum insured must be separately listed.
• Jewellery limited to one-third of the total sum insured on contents unless separately listed. Receipts to be furnished.
Section 2
Extra Benefits
Cash at Home
ING shall indemnity you against loss of cash at home due to Insured Perils.
ATM Cash
ING shall indemnity you against loss of cash as a result of ATM withdrawal, under threat by burglar following break-in to the house.
Cash Relief Fund
ING will pay the Insured a lump sum payment for all losses suffered as a result of snatch theft and the claim under this benefit is limited to one (01) claim per policy period.
24 Hours worldwide Personal Accident cover
• Accidental Death – this benefit is payable upon the death of the Insured as a result of an accident and which occurs within 90 days from the date of accident.
• Medical Reimbursement – ING will reimburse for all the medical expenses incur as a result of bodily injury caused by accident only.
(Note: in the event there are 2 or more persons insured, only the person named in the Schedule will be covered under these benefits.)
Personal Liability
ING shall indemnity the Insured against all legal liability to the public in respect of property damage or bodily injury.
Major Exclusions which are strictly not coverable
War, invasion, mutiny, rebellion, martial law risks, pollution, contamination or ironizing radiations risks, nuclear weapons risks and act of terrorism.
Table of Benefits and Plan

What you should do in the event of damage/loss?
a) Notify ING immediately.
b) You must take the necessary measures to mitigate further loss or worsening of the situation.
c) You must submit your claim with all supporting information and documents to ING.
d) Give full cooperation to the adjusters/investigators appointed by ING in assessing your claim.
Important Notice:
• This brochure is only for illustration. For further details of the terms, conditions and exclusions please refer to the policy.
• In the event of a conflict between the English version of this brochure and the Bahasa Malaysia version, the English version shall prevail.
TRAVEL INSURANCE
KURNIA CARE TRAVEL INSURANCE
11 Benefits:
• Medical Expenses RM100,000
• Hospital Allowances RM1,500
• Baggage Cover RM2,500
• Personal Money RM500
• Loss of Travel Documents RM2,500
• Delayed Baggage RM500
• Flight Delay RM1,000
• Personal Liability RM500,000
• Loss of Deposit / Cancellation / Curtailment RM7,500
• Hijacking RM5,500
Premium Schedule:

The premium and benefits as stated in this brochure is for one unit. Applicants have the option to purchase up to 3 units.
• The Insured Person must be Malaysian or a resident of Malaysia.
• Age limit is 70 years and below.
• Maximum period of cover is 6 months.
MACHINE AND EQUIPMENT
SCOPE OF COVER:
1) Damage by Fire and Lightning.
2) Accidental loss or damage to property.
3) Theft consequent upon actual, forcible and violent entry into or exit from the premises.
PROPERTY INSURED:
All non-mobile equipment, e.g. office equipment, industrial and commercial equipment such as, plastic molding machine, printing machine, etc.
SUM INSURED:
The equipment must be adequately insured, ie. at the market value and not at the remaining balance of loans with HP companies. This is to ensure that Average Clause does not apply in the event of a claim.
MINIMUM INFORMATION REQUIRED FOR A QUOTATION:
1) The occupation/trade of the insured.
2) The construction of the premises where the machine and equipment is kept.
3) Sum Insured: Market value.
4) Descriptions & age of the equipment.
5) The attractiveness of the equipment.
6) Whether it is new or used equipment.
7) The security measures implemented.
8) Past claims / loss experience.
PUBLIC LIABILITY

Generally, we will be dealing with all the financial institutions in the country which depending on the clients’ requirements. The common financiers are briefly summarised as follow:
Local Commercial Banks

1. Affin Bank
2. Hong Leong Bank
3. Alliance Bank
4. Maybank
5. AmBank
6. Public Bank
7. CIMB
8. RHB Bank

Foreign Commercial Banks

1. ABN Amro Bank
2. HSBC
3. Bangkok Bank
4. JP Morgan Chase
5. Bank of America
6. Nova Scotia
7. Bank of China
8. OCBC
9. Bank of Tokyo
10. Standard Chartered Bank
11. Citibank
12. UOB Bank
13. Deutsche Bank

Islamic Banks – Syariah Compliance

1. Kuwait Finance House (Feb. 06)
2. Al Rajhi Bank (Oct. 06)
3. Asian Finance Bank (Jan. 07)

Other Special Purpose Financial Institutions
Credit Guarantee Corporation (CGC)
CGC was established with the objective to assist Small and Medium Scale Enterprises (SMEs) without or with inadequate collateral to access credit facilities from financial institutions.
Malaysian Industrial Development Finance (MIDF)
MIDF began as Malaysia’s premier industrial development finance institution with its incorporation on 30 March 1960. The main objective for its formation was to promote the development of the nation’s industrial sector through the provision of financing for manufacturing-based small and medium enterprises.
SME Bank
SME Bank started its new function on October 3, 2005 as a development financial institution to nurture and meet the unique needs of small and medium enterprises (SMEs). As a one-stop financial centre responding to the funding and business growth needs of Malaysian SMEs, the Bank complements existing products and services offered by commercial banks through a comprehensive and integrated financial and business advisory services. Its primary role is to contribute towards the growth of a more robust entrepreneurial community in Malaysia. A wholly owned subsidiary of Bank Pembangunan Malaysia Berhad.